ITinvolve, based in Houston, Texas, announced today the introduction of a new cloud service that enables IT managers and staff to visualize, assess and understand the impact of changes made in complex IT environments before they are implemented. Called ITinvolve for Change Management?, this unique service directly addresses the challenges faced by system administrators and IT managers who are responsible for hundreds, sometimes thousands, of changes to complex IT systems every week.
?We developed ITinvolve for Change Management to address the single most consistent complaint we heard from companies---lack of insight into the potential impact of proposed changes across their IT environments, including physical infrastructure, applications, virtual infrastructure, policies, and compliance requirements," according to ITinvolve?s CEO, Logan Wray. ?CIOs to system administrators were concerned that unintended consequences from changes could cause poor performance or even an outage.?
ITinvolve for Change Management helps resolve these challenges by aligning the right information with the right people at the right time through an intuitive interface that gives IT professionals a better way to visualize relationships and quickly access key information when making changes.
?For the first time, IT managers and staff have visibility into the potential impacts of changes to other teams and Business Services during the planning phase knowing that they have the right, up-to-date information at their fingertips,? explained ITinvolve Chief Technology Officer Rob Reiner. ?Our solution proactively notifies and connects the right stakeholders so they can collaborate in a context of identified risks surrounding a proposed change,? he said. ?That means they can make change decisions more efficiently and effectively, and prevent incidents that are frequently associated with changes in today?s very complex IT environments."
The result is a dramatic improvement in the ability of IT staff to understand and assess the impact of changes before they are implemented which can substantially reduce the risks of unintended consequences or downtime. And if an incident does occur, mean time to repair (MTTR) can be significantly reduced as well.
As one of ITinvolve for Change Management?s customers, Jeff Pollard, Senior Business Strategist at software provider Jalasoft (www.jalasoft.com), confirmed its effectiveness for his organization.
?ITinvolve for Change Management makes our IT guys a lot smarter, much more productive and ensures we understand the impact of every change we make,? Pollard said. ?As an affordable online service, ITinvolve for Change Management is truly unique, provides significant value from day one and is a product I?d highly recommend to any IT executive who wants to dramatically improve change management.?
By making the change management process more efficient and productive, Pollard emphasized, ITinvolve for Change Management has helped to reduce the administrative burden on his IT staff by as much as 50 to 75 percent.
Developed and delivered on Force.com, the proven, secure and scalable cloud platform from Salesforce.com, ITinvolve for Change Management can be accessed via the Internet at any time, from any location, and is priced on a monthly fee-per-seat basis. To learn more about ITinvolve for Change Management and try it free, visit ITinvolve?s web site at www.ITinvolve.com.
ITinvolve was established in 2011 as an independent software-as-a-service provider with a veteran leadership team and funding from Austin Ventures.
Supporting Resources
Video - Jeff Pollard of Jalasoft http://itinvolve.com/customers/
Jalasoft customer story http://itinvolve.com/customers/jalasoft-corporation/
Twitter: http://twitter.com/itinvolve
Facebook: http://www.facebook.com/itinvolve
ITinvolve Resources http://itinvolve.com/resources-events/
Article source - Business Wire, all right reserved. Copyright 2012
Trademarks, logos, pictures and other items may be copyright of firms mentioned in this article.
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